cant pay bill

mattfrom0161 · ‎02-04-2020

I'm on universal credit and struggling financially at the moment and i cannot afford to pay my bill

MI5 · ‎02-04-2020

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎02-04-2020

@mattfrom0161

You need to speak to the payment management team

You can reach the Payment Management team on 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2

Cl23177 · ‎02-04-2020

I've been trying to ring this number for 4 days. Just says cant answer call right now and terminates the call.

O2

cant pay bill

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

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