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aladal
Level 1: Joiner
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I have paid both my O2 bills on the 14th and have left my R B bank account

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MI5
Level 94: Supreme
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@aladal 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Ask your bank for the payment reference number to give to O2 so they can trace your payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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