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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237767 Views
  • 2 replies
  • 2 kudos

Resolved! Mobile phone

I put in my old phone for a new one n also signed up for a new phone for my daughter at the same time the only problem with mine now is that he didn't explain how much data I ended up with n now I don't have enough n hv to change it on the 2nd Decemb...

Pfinlay54 by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! Very very poor service

I keep getting disconnected from calls and my download speed on data is .26Mbps which makes using the phone for Internet when away from WiFi unless. I've never had a problem with Vodafone or Plusnet. It's not the phone as I've put the sim in another ...

Ianf63 by • Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Live Chat OMG

Why is the Live Chat such a joke to get to through to anyone??

DP73 by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Charged too much

my contract is £10 a month but it charged me £16 why is this

Anisa1 by • Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos

Resolved! Help

Can I pay my monthly bill off early on my o2 app

Alun7681 by • Level 1: Joiner
  • 483 Views
  • 3 replies
  • 0 kudos

Apple Watch

Can’t get the Apple Watch to connect to my phone 

Gem1998 by • Level 1: Joiner
  • 487 Views
  • 2 replies
  • 0 kudos

Overcharge on bill

Hi, I was recently on holiday and have been overcharged on 02 Travel. I was informed that it was once every 24hours and have been charged twice within that time frame for example the 22nd and 23rd October. My bill is incredibly high yet my husband wh...

SEnglish by • Level 1: Joiner
  • 746 Views
  • 4 replies
  • 0 kudos

Resolved! cancel

can i cancel my sim please

brooklyn by • Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Direct debit

I have recently cancelled two direct debits with my bank as they were set up by O2 without my consent. I already had an existing direct debit and it is still in place and working fine.O2 have now contacted me, advising me to reinstate my direct debit...

BeckyB by • Level 1: Joiner
  • 679 Views
  • 2 replies
  • 0 kudos

Resolved! Help with new order.

Hello. I'm anew O2 customer and I ordered my pay monthly phone on friday but have heard nothing about it since. I assume I failed the credit check but how do I know? The payment is still pending in my account but my o2 account says I have no orders. ...

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