Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have just got a new phone and sim and wanted to keep my old number, but looks like I have a new number!
Hi, I have a few months left on my o2 pay monthly. I am about to get a second phone with o2 via another website that sells phones with o2 contracts. At this point I will have two contracts with o2. Once the current contract ends, am I able to move th...
More info (Highlight to read) Hidoes my contract end when my device plan ends or does it need cancelling manually
It is unbelievably difficult to get O2 to cancel a SIM order within the 14 days cooling off period. They just will not process the request. Very poor customer management.
Hello I have charges on my bill this month that shouldn’t be
I've read the Guide: Roaming MegaGuide and have seen this:Good news, our O2 Travel Inclusive Zone Bolt On is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB. You can also select the O2 Travel Inclusive Zone Bol...
Hi,I have recently changed my tariff and since then my Visual Voicemail is not working. All I get is "Call Voicemail" button. Did a network reset on the PhoneFollowed all the guides under Help topics on the websiteTurned off/on Airplane modeRestarted...
Hi everyone, I'm new here to O2 and wanted to clear something up. I took out a brand new contract on O2 Refresh with a Galaxy S23 Ultra but with 2GB data only. I now do need more data which is unlimited data. I asked O2 customer services chat if I ca...
Hi all, 2 questions about the final bill: 1. Is it correct that the final bill generates 2 weeks after disconnection date / "enforcement and termination notice"? 2. Will the final bill go out automatically by direct debit (if that's still in place, w...
I do not get coverage of my Wi-Fi anywhere except home I’m thinking of leaving
