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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237173 Views
  • 2 replies
  • 2 kudos

Resolved! 2 phones

hi i’m currently paying for 2 phones with different numbers. i can’t work out how to end my old phone contract.

lisa36 by • Level 1: Joiner
  • 675 Views
  • 3 replies
  • 0 kudos

Resolved! Delivery

Hello, I have ordered an Xbox series X on the 19/02/2023. It said it was supposed to be delivered within 2 to 3 business days. However, I have not received any updates since. Thank you,

sys by • Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! PDF download error after clearing cookies etc in Chrome

PDF.js v2.3.164 (build: 12ff2527)Message: Invalid PDF structure I located the previous complaint that bills wont open in Chrome Version 110.0.5481.41 (Official Build) beta (64-bit) I disabled Ad-blocker, cleared cookies, logged in enabling all cookie...

Resolved! Cancel contract

I want to cancel my contract and gj with another provider 

Sparky14 by • Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Return phone

hi I ordered a phone but realised I didn’t want it so phoned back, was told it was to late to stop order, so was told to refuse it when it arrives,,so I did that but found out o2 was still taking money out for phone I have returned,so phone and was t...

Resolved! Can I use my phone in Turkey

I am on O2 unlimited 24m and want to know if I can use my phone in Turkey for free on this package

ZoeB1 by • Level 1: Joiner
  • 853 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

How do I put a spend cap on

Lisa38 by • Level 1: Joiner
  • 499 Views
  • 2 replies
  • 0 kudos

Resolved! Missing click and collect delivery

Good morning everyone!I know this forum is run by the community and not o2 employees however I do know there are a couple of employees that monitor this and are really helpful. Last week I ordered two devices. These went through as you would expect a...

gatrell by • Level 3: Thinker
  • 1499 Views
  • 5 replies
  • 0 kudos

Resolved! Phone mobile abroad

If I phone a UK registered mobile in Austria (with a +44 number), is it included in my package or would I have to pay extra. Thanks. Robert

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