Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Picture messages

How do you get picture text messages without needing to go on line with a code

Network & Signal Issue

Hi, I've been on a pay monthly contract for a s10+ with 30gb of data with o2 coming on 2 years now. For as long as i have had it i can never get internet or signal at my work but 200 yards down the road its full signal and internet. Is there anything...

Andy94 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Samsung S21 Ultra 128gb pre order?

Hi, I pre ordered the S21 ultra and this morning received an email saying it has been delayed, awaiting stock from supplier etc... but when you look on the website it’s still available to buy for next day delivery? Slightly confused?

DecTaylor by Level 1: Joiner
  • 1 replies
  • 0 kudos

Short term loan?

I’ve recently checked my credit score via ClearScore and my short term debt has increased from £0 to £31 and the loan is from o2? I pay my device and airtime every month on time. This newly added “loan” is separate from my device plan that already sh...

Debs242 by Level 1: Joiner
  • 8 replies
  • 0 kudos

Coverage in Ballymoney, Northern Ireland

The coverage in the northern section of Ballymoney town in Northern Ireland is pretty grim. I work in the town and in my office the data speeds flucuate all the time. Its just not reliable at all. Yet a year or so ago it was absolutly perfect. Then l...

Flembot by Level 1: Joiner
  • 8 replies
  • 0 kudos

6 months%20Disney%20+

I just renewed my contract and part of that is the 6 months Disney + free. However, I had an email from them today with t&c and it says the free usage does not apply if you have ever had free usage as part of something, before. Anyone else had this? ...

ffiscool by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Why isn't my payment going through

Hi. A message has come through saying bill won't be paid. But nothing has change (well my address) but everything else is the same my number, the card to pay and the money is all there to pay it. So I don't get why I got that message. Everything has ...

S21 Ultra 512gb - Despatch Emails?

Anyone got notification that their S21 Ultra in 512gb variant has despatched? Patience isnt one of my skills and also eager to see if its DHL or DPD... if DPD I may as well expect delivery on Monday so hoping for DHL.

Rbarkley82 by Level 4: Observant
  • 22 replies
  • 0 kudos

Mobile data not working

Cannot Access the internet through mobile data. Tried everything But no luck. I have iphone 12 brand new phone shouldnt be having problems.

Jkkhan by Level 1: Joiner
  • 3 replies
  • 0 kudos