Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Signal issues

Is anyone else going through issues with o2. Getting text message about bill not being paid, which has been I must add and having no signal at all

Resolved! Free headphones?

Hello! I recently upgraded to the Samsung s23 plus and with the contract I was told I would get a voucher for a pair of free Samsung galaxy buds? I haven't received this does anybody know how I get it? Thanks in advance!!

Resolved! Incorrect billing

O2 have tried to take my monthly payment 10 days earlier than the due date. Due to my salary not being paid in the money has been rejected and I'm now being told my account is overdue...when I'm fact it is not due for another week (when I will have m...

Resolved! 72 Hours and counting

Hi, I added a new line to my account at the beginning of the week, ported a number across. On Wednesday morning lost connection on my old sim and switched over. 72 hours + down the line and still nothing. Spoke to O2 numerous times and been told by 3...

Can I Change talk time provider after 1yr

Can I insert new Sim for a new provider apart continue to pay off the device?

Resolved! Swap my phone number to new phone

I have a new phone and new sim, which i have successfully activated. I want to transfer my old number as well, but can't because it requires sms which will only go to my old sim ... which is now no longer active. How do I swap my phone number? Thanks

phone wont turn on

Good Morning, this morning upon waking my phone is totally dead and will not switch on. what are my options? im not due for an upgrade

No More data, i still should have

I have 10 gb plan with £11 And i should receive 15 gb extra every month. Why I don’t have for the moment data? Why I didn’t receive that extra 15 gb?

Resolved! Transferring number

Hi, how long does it take to transfer a number across from Vodafone? pac code was given a week ago Thanks

Data

Way is nothing working on my phone as there’s no outstanding on my account? Date, call, message is not working. Why am I being charged for my allowance if I can’t use it?

O2

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