Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229276 Views
  • 2 replies
  • 2 kudos

Resolved! My Bill

What is the extra £2.06 for on my latest bill

Tesa by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! o2 won’t accept my card, is this stopping me getting a second line?

Hi, I’ve come here to ask for any help/opinions I can get! So, first of all, until about four months ago I haven’t been able to use my card on the o2 website or the automated line. I have contacted my bank to see if they are blocking o2 from authoris...

K2580 by Level 1: Joiner
  • 4340 Views
  • 6 replies
  • 0 kudos

Number porting taking excessively long

I submitted a form online to have my existing (from previous supplier) number ported to my O2 account on 17th September. The form indicated that it would take approx. 2 business days to complete the port. After a week, the port had not been completed...

Mark1982S by Level 1: Joiner
  • 718 Views
  • 2 replies
  • 0 kudos

Resolved! I want to setup my direct debit again

Hello i'm looking to setup my direct debit again but i do not want to fill out a form through online which i can't edit but is there a easier way to get it setup etc?

Resolved! Carly Roberts

I have lose my siim

Cury by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Tarriff?

Why have I had a text saying that my Airtime Plan is £24.16 (not an amount I have ever paid) but when I log on to try to change it, it says £17.06. It makes no sense and it's too complicated.

Singfield by Level 1: Joiner
  • 349 Views
  • 3 replies
  • 0 kudos

Resolved! ending contracts

i wish to leave o2 my contract has expired

tone by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Can I make a bank transfer to pay bill? What is their bank details? Cheers

CT10 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! Where do I find my account number?

I'm looking to amend my security details and can't see my account anywhere on the app. Does anybody know where it is? Thanks

AnneCons by Level 1: Joiner
  • 646 Views
  • 1 replies
  • 0 kudos