Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! my contract's ends date

Hi there Its Carlos Ledesma hereI would like to know when my contract with O2 ends?Thanks

Payment

Online it claims i have paid my monthly bill but nothing has came out my bank?

rolling plan

my £15 rolling plan has been payed for but hasn’t went over to the device

Resolved! Roll Over Plan Data

Roll Over plan says 30GB per month, is it kept at 30GB throughout the contract?

Resolved! What is the exact difference between "Rolling Plan" & "Big Bundles"

What is the exact difference? Why choose 1 over the other?

Resolved! Sim Only contract ending but quest 2 plan has over 30 months

Im planning to leave O2 because my sim only plan ends in Feb. However I have a "device plan" with a remaining 30+ months. This device plan is for the Quest 2 - a device that does not require a sim. I was under the impression these were separate contr...

Resolved! Accessing historical Virgin Mobile bills

I was forcibly migrated to O2 from Virgin Mobile back in July. On th2 O2 website I can now see all my O2 bills going back to the migration, but nothing prior to this and the Virgin Mobile website has now disappeared. How do I access my bills prior to...

Paying off device plan

So I am looking to pay off my device plan so I can switch to a cheaper monthly deal. I can (according to the website) make this payment online as I am on 360. However, the amount I can pay doesn't match the total outstanding and drops depending on wh...

Difference between "Rolling Plan" & "Big Bundles"?

Hi, I was going to get a contract £8 25GB data per month My contract was refused Can I get a "Rolling Plan" or "Big Bundles" pay as you go? What's the difference?

Resolved! O2 Open - Fire Brigade Eligibility

Is there any way for Fire and Rescue employees to take advantage of the 25% airtime discount when upgrading? I can access the offer via the Blue Light Card app and have used it before when I worked with the NHS but having text the 61202 number it see...

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