Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay monthly upgrade.

Sorry if this has been posted before but I can’t seem to find an answer. I’m currently on an 02 pay monthly SIM only tariff. I bought my iPhone 15 Pro out right last year so I just use the 02 SIM. My contract is for 12 months. Apple usually bring out...

Payment will not go through. Nothing wrong with funds

Please can someone helpi am trying to pay off device plan and change tariff

Resolved! Cancel an order

It's an new order [Removed] I want to cancel the contract within the cooling off period.

Resolved! esim

Hi I'm using android with the O2 esim at the moment, my device has a problem and I need to send it back for repair. Before doing this, i wish to transfer my esim to my spare iphone and use it in the meantime. I would like to know the way of transferr...

Resolved! Can’t sign in to my o2

Hi there, my o2 is not recognising my passwords

Resolved! Upgrade

Hi I’m just about to upgrade my device plan and monthly broadband contract and was wondering if my number will automatically change over. I’m staying with o2 and will still be using a iPhone on the new contract.

Resolved! Not in my account

I have been an o2 customer for 20 years. I am currently on a sim only contract (have been for a long time) but it’s not showing in my account. My account (online) says that I have nothing, My O2 doesn’t let me log in. Any ideas?