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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21811 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 205409 Views
  • 2 replies
  • 2 kudos

Upgrade SIM to Device

So i'm due the upgrade in 6 days time after waiting 6 months - i've heard there are now credit checks? And that is change is imminent can anyone confirm? As it's not the ideal situatuion given my credit isn't the best and one of the reason's i joined...

kloppo964 by • Level 1: Joiner
  • 384 Views
  • 5 replies
  • 0 kudos

Resolved! Cards declining

I have an overdue monthly bill and I have been trying to pay my o2 bill, all 3 of my debit cards that has money on them keep getting declined, I have 3 different bank accounts and none of them work, pulling my hair out with this one as o2 are about t...

Nizzy2k13 by • Level 1: Joiner
  • 276 Views
  • 2 replies
  • 0 kudos

Logging on

I was changed from Virgin to o2 last night. I am unable to log on

Margaret5 by • Level 1: Joiner
  • 239 Views
  • 3 replies
  • 0 kudos

Resolved! Moving mobile number

Hi, I've recently had my contract moved over from Virgin to O2 and at about the same time I took out a new contract via buymobiles with O2.I'd like to close my old account and move my old number to my new account but it's proving very difficult. I've...

JoB1 by • Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! Possible scam call

I've just had a call from a London landline number offering me a 30% discount on my pay monthly bill. Scam or not

lamebird by • Level 1: Joiner
  • 305 Views
  • 2 replies
  • 0 kudos

Resolved! ‘Connected device’

Hi - quick query: I have SIM only contract with O2, having bought phone and watch direct from Apple. Watch is listed as a ‘connected device’ (or ‘associated device’ ) on the phone contract. If I update watch or phone - probably watch fairly soon, pho...

Pat45 by • Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! Opera telecom

Hi, I incurred a premium charge for receiving a happy Christmas message that seems to have been sent (completely unsolicited) by Opera Telecom - 79050. How do I report this, stop them doing it again and to others, and get money back from O2 who levie...

NickF by • Level 1: Joiner
  • 2905 Views
  • 15 replies
  • 0 kudos

new sim

Hi i ordered a sim only contract 2 weeks ago ive been given a number, but as yet not received a sim to my home address regards Mark

gixermark by • Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

I ordered a new iphone 14+ and it’s took money out of my account but it says it something went wrong what do I do?

Sasha3 by • Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading my contract

i am wanting to change my tariff to a larger package  

Luke19 by • Level 1: Joiner
  • 243 Views
  • 2 replies
  • 0 kudos
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