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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Vodafone mast sharing question!

A Vodafone 4G cell has just gone live by my home and is offering very good coverage, better than their 3g in fact.My question is that as O2 and Vodafone are supposed to be sharing mast sites will O2 put a 4G cell on this soon as the 4G coverage on th...

Poor O2 Network Around Sheffield - Anyone Else Experiencing This?

My wife and I joined O2 in September 2013 (3G contracts) due to what we thought was a great offer after being with T-Mobile and Virgin Media (both EE network) for several years before. We never had any problems whatsoever with our mobiles on EE but s...

Resolved! Itemised bill/ recovering numbers

Is it possible to obtain a list of dialled/ received numbers made/received on my phone?I have not got access to my phone / sim and need desperately to contact somebody,I would recognize the number if I saw it but sadly its not in the top ten calls li...

Resolved! unlimited text

I have unlimited text on my mobile will that include text to Sweden? as I have been charged please help

Resolved! network problems

Hi just wondering if anyone can help me.My phone has had no network for almost 2 days now, i spoke to 02 and they told me the mast is down and would be a day or 2 to fix it which leaves me with no phone to use. should i be given compensation for this...

Resolved! Terrible signal and terrible customer service

I'm sorry to have to report but I've been suffering terrible support from O2 since November 2013. The problem was;At the end of October 2013, I started to notice that my signal would drop, from 4 bars to 1 bar whilst the phone was in the same positio...

Resolved! Change tariff to O2 simplicity 100 and now 3G is rubbish?!

As subject title, changed tariff at the weekend (in store, new smaller sim card) and now my 3G coverage is non existent or at best very poor. The coverage checker says my area (SG5) is good. The phone is a 3GS and was ok before on pay as you go. Any ...

Capped usage would be nice - seems like O2 would rather we pay more

I just recieved my bill for last mponth - it was the last thing I neededand didn't expect. I finished my last work contect in November and have been job seeking. I left my wife at the end of Jan as well - so am sofa surfing at the moment - with all t...

Resolved! Pay & Go Tariffs

I am currently on the Text Anytime tariff I was on before there was internet on phones. Now I have started using data on my new phone I would like to change tariff to include data as well as the free texts. it currently costs £1 a day for data. I was...

Resolved! 4g speed tests.

Just a warning for anyone really. The free 4g for existing customers is now up and running and thought I would test the speed in Leicester on the HTC one mini. Did 2 tests on the ookla app and great 27 down, 19 up but looking at the data usage on the...

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