Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Call to upgrade?

I have sim only contract and the lady in the shop told me after three months i could upgrade to get a phone, however a man in the shop told me after three months i can only upgrade online, on my account here today is the date it said i can upgrade fr...

Resolved! Changing tariff and contracts

Hi ,I have a o2 600 24 month tariff with 12 months to run If I change this tariff does the new tariff run for the remaining 12 months only or does a new 24 month contract begin which ties me in for 24 more months thanks

Resolved! simswap problem

Hi there, I'm wondering if anyone might have any work around ideas for this... I just received new upgrade phone today (Samsung S3) which needs a microsim (which I also received). My problem is if I do the simswap sim activiation thingy so that I can...

Resolved! Sim not provisioned MM#2?? ??

Any solution to this message coming up? Sim not provisioned MM#2??

Resolved! Going round and round in circles.... in My o2

Ok, so here I am, trying to find my O2 bill.I log in, get the welcome message, click the 'View My Bill' button, and get three options:My O2 summary, My profile, and View my orders.SO: following instructions posted here on this forum already, I get a ...

Resolved! Upgrading phone for Xmas present - any loss to service etc

Hi all, my daughter has a blackberry curve which is eligible for an upgrade. She'd like an IPhone 5 (wouldn't we all) for Xmas. If I get this for her is there any way to keep it as a surprise ? I'm sure when I upgraded before the new contract starts ...

DON'T BUY IPHONE5 FROM O2 !!!

Yesterday, i processed an upgrade to an iphone and subsequently made a deposit payment and accepted a 24 month contract.There was no indication of how i would receive this iphone5. Within 2 hours of my order, i received an email from 02 to say that i...

Awful awful coverage.

Hi there,I have tried reporting a coverage issue with my area several times but it is still just as bad as it always was. The O2 coverage checker shows my whole area as 4 bars 3G, but I'm lucky to get 2 bars 2G. I have been with O2 for over two years...

Resolved! O2 upgrade options are a joke

im due for a new phone so i looked at the upgrade options which i assume would give me better deals than if i were a new customer. i was quite wrong. i was wanting to go on to sim only. lets see. if i chose it as an upgrade i can get 100 mins, unl te...

Resolved! will i loose m number moving from o2 to o2

hi gus posted on another topic.... im with o2 at mo however makes more sense to get pac number and go via carphonewarehouse or phones4 u however still on o2.... is this easy to do..\????im saving approx £150 as can get quidco cashback and no cost on ...

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