Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Hard sell

I ordered a new payg sim free from o2 website yesterday as my fathers old sim had stopped working... he hardly ever uses phone but for occasions that he does... Then today lo and behold I get call from my mother saying that someone from O2 had phoned...

Resolved! Returning an accessorie

Hi was on the phone to o2 the other day and they told me there was a sale on accessories and stuff.I said I would like a wireless charger for my galaxy s7 edge.He told me the price and stuff.But before I ordered I told him there's two types and I wou...

Resolved! phone damaged beyond repair

my htc desire is completely broken .Beyond repair. I have no insurance and i'm paying fiver a month for it. Can o2 do anything for me, for example , supply me with another half decent phone for same money

Where is my 4G

I just changed my iphone 5 to an iphone se. Inserted new sim. no 4G. Can't tell if my tariff gives me 4G or how to make sure it does...live chat is not available, ever. Any idea if i automatically should have 4G?

Resolved! Phone contract being cut off

My name is Thomas hunter can somebody from 02 please call me as I have been cut off and have paid my bill I have spoke to an operator and explained my situation and still can't call anybody to sort it out.

Resolved! Moving to Ireland

We are moving to Southern Ireland permanently soon. I just had an online chat with O2 and was told we could port our numbers to the provider we sign up with in Ireland. Is this correct?

Resolved! Leaving Big Bundle PAYG

Ive recently switched from contract to PAYG big bundle so my contract could end quicker. I now want to cancel the PAYG bug bundle. If i just dont top up will it become inactive or do I have to give notice? Also if i switch am i able to take my mobile...

Resolved! Unable to send texts from Sri Lanka

Just arrive in Sri Lanka I have an iPhone 6, data roaming off. I can receive texts (Inc from uk) but when I send I get a message a few minutes later saying it failedI'm current registered to dialog but have tried various local carriers - all the same...

O2 Open Discount

As an employee of an organisation that can use the O2 Open discount, I have legitimately shared it with friends and family previously under the old terms and conditions.I recently upgraded my own account and because I shared it under the old t&cs I c...

Grrr

I decided to try O2 because EE never dealt with any of my complaints in a satisfactory way. But, when I set it all up, I was bombarded with so much marketing rubbish by the person on the other end of the line that I agreed to a tariff that was slight...

O2

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