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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250422 Views
  • 2 replies
  • 2 kudos

Resolved! Data top up

Can I set a block so my daughter cannot add extra data to her monthly allowance?

Anonymous by • Not applicable
  • 1206 Views
  • 2 replies
  • 0 kudos

Resolved! Minus Balance Brought Forward

I received my monthly bill and it's saying the balance is £16.50 which is strange because my usual bills are around £40 mark. When I went into the breakdown it says 'balance brought forward -£30.80'. I'm not sure what that means? Do I only owe £16 or...

murph01 by • Level 1: Joiner
  • 10857 Views
  • 14 replies
  • 0 kudos

Resolved! want to end contract

I want to end my contract without upgrading as I found a nice contract with o2 but didn't give me the option to upgrade to the one I want. Can I do this?

Anonymous by • Not applicable
  • 1356 Views
  • 1 replies
  • 0 kudos

Resolved! Spam text message?

Anyone know if these are genuine O2 phone numbers? 0345 450 1502 0203 640 9026 I've just received a text asking me to call them - the live chat folk say the text is from a spammer but I've just changed my password and the confirmation has come from t...

Anonymous by • Not applicable
  • 7250 Views
  • 16 replies
  • 0 kudos

Not receiving texts

My Samsung s7 is not receiving texts. I am able to send them but don't get them back (when I know they've been sent by other people,. Anyone heard of this?

Anonymous by • Not applicable
  • 8970 Views
  • 8 replies
  • 0 kudos

Barred

New business and new contract phone and today i receive a text from O2. We have barred your phone. If you did not request this please call this number? Oh yeah great with no access to 4G or phone cos you have bloody barred it.............why ????? an...

Anonymous by • Not applicable
  • 2967 Views
  • 10 replies
  • 0 kudos

Resolved! £5 Big bundle - min £10 payment!?

I have just changed to the £5 big bundle, and only need it for 1 month.The only way I can see to pay is with a minimum of £10...Is there a way of only paying the £5?

Anonymous by • Not applicable
  • 3022 Views
  • 9 replies
  • 0 kudos

Resolved! Hello

i can't remember my number again 

Anonymous by • Not applicable
  • 6366 Views
  • 3 replies
  • 0 kudos

Resolved! Run out of data before next bundle date

I've run out of data allowance and am being bombarded with £1 for 50MB with 13 days to go till next bundle, is there a way of restarting immediately?

Anonymous by • Not applicable
  • 8348 Views
  • 3 replies
  • 0 kudos
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