Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Huge bill

Hi I was in the us 6th till 11th of November and have recieved a huge bill . My husband and daughter both with vodaphone were automatically sent a text informing them they would pay £4.99 per day charges . don't you think o2 should inform customers b...

Resolved! Call and text charges to eire

Why am I charged for calls and texts to Ireland?

Resolved! Left o2

After months off getting no where with the O2 help line we decided to end our contracts. We got the puk numbers and we were told that we did not owe nothing but the airtime in which I paid. Now we are getting threatening letters from then saying we o...

Resolved! upgrade

Hi, I am trying to upgrade early whcih would be 40 pounds. I have selected the buyout scheme which says you will buy me out if i buy a new phone. I selected the iphone 7 (like new) and chose a tariff. I am slightly confused as to how much i am gettin...

Resolved! Data

Hi everyone,I have just taken out a new contract from mobiles.co.uk which said 12gb monthly data. On my o2 app it says I have 3gb monthly Data, and '9gb extra data' which says it expires at the end of my contact.Does this mean I will get 9gb every mo...

Resolved! Changing contracts through Mobiles.co.uk

Hi, I am due an upgrade. After looking at the offers direct from O2 I found a much cheaper option with O2 but through mobiles.co.uk. If I was to take this offer would I need to cancel my exsisting contract with O2 and swap to the new one or will it c...

Resolved! Does sending photos get included in big bundles?

As above

Resolved! cancel contract and get PAC code

I currently pay monthly and my 24 month contract ends on 12th December. How do I cancle my contract and how do I get my PAC code?

Resolved! My o2 app.

HiI brought my old number and pac code with me to o2 pay as you go. The number is working fine all updated beautifully but my o2 app.on my computor and Samsung android phone still shows the old number and doesn't work properly. I have tried clearing ...

Resolved! Bills

How do i get to look at old bills that show me numbers

O2

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