Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cancelling contract

Hi,I’ve just got a new contract with O2, being delivered tomorrow - does my old contract with o2 cancel automatically - if not, how do I do it please?

How do I swop my sim

Transfer Number

Hi,I completed a online form to transfer my number from Vodafone to O2 and it's been 4 days and so far nothing from o2. I have spent over 5 hours on numerous occasions on phone to O2 Customer Services but no answer. Please advice

Resolved! Keeping phone number whilst upgrading

I am considering upgrading onto an O2 refresh contract and was wondering if I will keep the same phone number that I currently have.

Resolved! O2 to O2 but with a new provider - how do I keep my number

Hi there,My handset and airtime contract have both expired with O2, I'm now just rolling on paying for airtime on a monthly basis.I've bought a new handset and signed up for a new O2 contract with Mobiles.co.uk. Will my current phone number migrate a...

Transfer number to o2

Is there any way available to submit my PAC code and start processing transfer my number from 3 to o2?

Resolved! My Airtime Bill is in the minus? Is there any way I can move it to be applied to my device plan?

I can’t get through to customer services

wrong tariff

Can anyone tell me how I make contact to say I am being charged the wrong amount. I was advised to buy a phone and tariff then nextvday pay for phone and change to sim only. All went ok, paid for phone and shop changed tariff. My bill shows old tarif...

Started using boost box again

Hi everyone, I have moved into my girlfriends house while we are in lockdown. The signal is poor where she lives. I have a boostbox I used prevously at my home when signal wasn't good a few years ago. Found it out today to take to hers but it's not s...

Claiming on O2 insurance

Can i claim on my insurance without making a phonecall. i a very hard of hearing and without a hearing aid at present

O2

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