Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No internet

Hi all,I purchased a song experia l4 on Saturday and I can't connect to the internet!! Tried following instructions on o2 and doesn't work! Also chap in o2 shop transferred all my photos etc from old device, but I can't find them! help!

My O2 app

If I use my details to try to log in on my phone It tells they do not match, however using the same details on my computer it work with them this is just plain inconvenient.Any ideas

Disney plus extra

When I upgraded my contract I chose Disney plus as an extra, this has now expired. If I upgrade my contract again to another which offers 12m of Disney plus will I be allowed this or is it limited to one?

Spend Cap - Bolton

I have a zero spend cap but have purchased at 500MG bolt on but its not working ??? Any ideas??

My contract extended without my consent or any agreement

I am beyond upset with O2.My 24 months contact is due to end on 12th of October 2020.Suddenly I received notification that I ordered a sim only deal.Fraud.I did not order one.I have called O2 on eight different occasions to ratify this on my account ...

5g

Anybody know when 5g in bolton will be active ? Or approx dates

Resolved! How do I know if I’ve got any international calls in my inclusive minutes

How do I know if I have any international minutes on my tariff? And if I don’t, how do you get some?

Resolved! International calls

I can't make international calls on my new s20 phone can anyone help me please?

Resolved! Left O2 How do I find out what my final bill is?

I left O2 today via giving my PAC code to my new provider. How do I find out what my final bills is and whether I owe O2 any money, or if they owe me any money?? Thanks

Resolved! Move number to new Sim

Hi have just upgraded my Note 9 to Note 10, my old sim is not 5g ready so need to use the sim that came with the new phone. Both phones are o2 contract so not changing provider. How can I swap my number over please? Thank you for any help.

O2

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