Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone bill

How do I contact o2 if my phone has been cut?

Resolved! Payment

Hello i need to speak to someone asap about my payment my phone has been cut off and keep getting hung up by speaking to customer service!

My bill

Hello I have had an investigation start on my phone as got charged a bill that isn't mine and I have not dailed the numbers as a lad that's works for O2 Shaun checked and said I haven't doesn't understand why this had happened. My phone has been bloc...

Resolved! Order status

Hi there i wonder if anyone can help I’ve spoken to a few o2 staff though the online chat about an order I ordered the other day and all I’m getting told is this your order is in progress and in next 24 hours you will receive an update about your ord...

Change tarriff

Hi I am looking to change my sim only tariff but the ones you you suggest on my account are quite expensive. I have seen a deal for 20gb data for £10 a month with 02 on USwitch website. Is this something you can offer please.

Resolved! Contract renewal

My contract is due for renewal how do I do this and keep my current contract

Resolved! Loyalty runs out at the end of the month

My loyalty,Disney and contract runs out at the end of the month is there another deal available to me before I look elsewhere

Resolved! End of contrakt

Hi My current contract finisher at 15th of September .When do you I have to let you know that I may be leaving. I found below offer on money supermarket: 12G for £8 - 12 months contract. Can I move to that after 15th of September? Thank youJagoda

Resolved! Add spend cap

How do I add a spend cap

Resolved! No SIM card recognised

In the middle of a phone call today my phone cut off and the signal disappeared. Then a message came up saying no SIM card, I’ve had this phone for over a year with the same SIM card and it happened out of the blue. Can you help resolve this matter p...

O2

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