Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos

New Mobile Phone

Hi everyone, Can I buy a New Mobile Phone and put my O2 sim card in it? My old Mobile, a RIO II, is giving me problems getting online. I am on a monthly contract. Hope someone can help me. Gordon Smith

Bluenose by Level 1: Joiner
  • 2 replies
  • 0 kudos


Hi there so since I can't get o2 live chat can anyone give me an update of my pre order and when I will receive it, getting a joke now

Garry by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Early contract change.

Hi all. This is a question of two parts.Currently I am paying for a contract for my grandson via CPW on O2. This contract expires in May of this year. However, he is 21 in Feb and I want to upgrade him, via CPW, to an S10+ or similar. I expect I will...

Cleoriff by Level 94: Supreme
  • 17 replies
  • 0 kudos

issue with the GPS

Hi, befor you strat reading this i would suggest you please have a look from last 6 months how many times i called on this same issue and still its has not been resloved. Dose its take that much time i have a issue with my GPS i am Uber Driver and be...

MDUbqer by Level 1: Joiner
  • 2 replies
  • 0 kudos

4g slow on iPhone

Hi, is anybody getting good 4g signal but slow connectivity speeds while streaming videos, music etc? Videos are buffering almost every few minutes. It’s like being on a dial up modem.

Lambda101 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Suspicious phone call

Has anyone had a call from a Manchester number 0161 8500063? Claims to be O2 but about an online activity that is non existent. Very aggressive and insistent, but no other form of contact made.

HazD by Level 1: Joiner
  • 3 replies
  • 0 kudos

Vat on bills

What items on my bill are vatable? I have extras of £11.04 and vat of £8.24

debj1964 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Incoming callers dont hear ringing.

HI, Since I changed my business number over to a consumer account have been having an issue were people are surprised I pick up the phone, as it wasn’t ringing their end. Anyone else had an issue like this ?

Number_3 by Level 3: Thinker
  • 6 replies
  • 0 kudos

O2 recycle

How do I make a complaint to o2 recycle?

Fran by Level 1: Joiner
  • 6 replies
  • 0 kudos

Problems with contract phone

Asked last Sunday to transfer O2 pay as you go mobile number to new O2 contract phone. This hasn't happened & now my pay as you go phone has been locked. All my emails,messenger etc were linked to old number. Not able to set up these accounts on new ...

PLOW by Level 1: Joiner
  • 14 replies
  • 0 kudos