Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271945 Views
  • 2 replies
  • 2 kudos

Resolved! Amazon music

I have been charged for Amazon music the last two weeks which I didn’t even realise I was signed up to and don’t use

bowenbc1 by Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

Resolved! Add another contract

How can I add another contract to my account please 

Katie221 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Getting a new phone

Hey I am looking to buy a new phone with a contact but my credit score is low is there anyway I can still buy the phone please

Katie182 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! No service and can’t access o2 app

So today I have woken up to no service. I’ve tried turning my phone off multiple times. I also can’t access my o2 app, when I try to log in I get a pop up message that says it’s not available to me yet, and if I’m new it could up to 48 hours and if i...

KP13 by Level 1: Joiner
  • 716 Views
  • 1 replies
  • 0 kudos

Resolved! Trade

How can I trade my old phone? 

Diego_01 by Level 1: Joiner
  • 451 Views
  • 2 replies
  • 0 kudos

Resolved! Under review for over 72 hours

I ordered a new monthly contract with an iphone 13 pro 3 days ago. O2 were quick to take my £30 upfront payment but then said it was under review and would take up to 24 hours. It's been over 72. I've called customer service 4 times. 3 of the agents ...

Tomtom by Level 1: Joiner
  • 1087 Views
  • 1 replies
  • 0 kudos

Resolved! Samuel kandrac

Hi my name is samuel kandrac and am a costumer with o2 alrealy but i have a question.Cause am receiving 2 sim cards from o2 but they saud to me that after i made atleast 3 to 9 correct payments with paying later then i can choose any phone am happy w...

Resolved! international calls

Hi. I buy international calls but i can't call abroad

Pawel1 by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos