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Why have I been charged for Disney plus- it was advertised as free

Raraa
Level 1: Joiner
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I have not used Disney plus and don’t understand why I have been charged for it. I would appreciate it if it is deducted from my account I did not agree to be charged for this
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MI5
Level 94: Supreme
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@Raraa 

You must have activated it as it isn't forced on you.

How to cancel it here Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144149 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@Raraa 

You must have activated it as it isn't forced on you.

How to cancel it here Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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