What can I do about loss of coverage?

[Anonymous]

I have allways had a reasonable reception at my home in Corsham, Wiltshire. But for the past week and a half I have had no signalon my O2 phone for the majority of the time. Missing important calls which might mean I get some work. (Being self employed, I rely on my phone for getting day to day work).

I had an online chat with the O2 rep, who told me I should switch to 2g and everything would be ok.

I found the http://status.o2.co.uk/ website, which says the following;

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.

It is very frustrating. Does anyone know how long this is likely to last please?

[perksie · Accepted solution]

I see there is some work being done in your area on 3rd December, so that might help.

If a mast is down at your postcode the fault will be repaired as soon as possible but we have no details beyond that:

Live results for Corsham, Wilts

• 

  Our network is currently working fine

  We'll be carrying out some maintenance on our phone masts in this area on the 03 December

  Updated 23:00 (refreshed hourly). Recent faults might not show yet.

[Bambino]

O2 do not give estimates as to how long a repair will take. Mobile phone technology is not an exact science. If you are relying solely on your mobile, maybe you should consider getting a land line.