Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! no signal

i have spoken online chat to 8 02 tech people including one guru and no one has solved my problem. They told me i had a fault on my sim and sent me a new one. Still no signal. I get texts come through a day old and I cannot send texts, they take hour...

Resolved! best pay and go deal on 02

what is the best deal pay and go as regards to monthy yearly contract

Incorrect Monthly Changes

I signed up in Feburary for a tariff using a 3rd party company (Mobiles.co.uk). This deal was for 300 minutes, Unlim texts and 500Mb internet @15.99 a month.Ever since then I have been charged £21.99 a month.After contacting o2 they told me that I co...

Referred to credit team

I have been residing in UK for more than three years now.. Well, 3 years and 9 months to be specific. I did not get anymore options to enter all my address details.. while my application for the mobile contract has been referred to the credit team. I...

Resolved! Moving to Germany!

Hello, as the title says I am moving to Germany in 2 weeks as my husband is in the Army. My contract is 10 months into a 24 month contract so I know I cannot cancel it without a hefty I have tried calling from my mobile to 02 to find out my options a...

Resolved! 4s on 2 year contract, past 1 year warranty but not usable - nobody will fix

I have a 4s that still has about 5 months to run on a 2 year contract. I am past Apple's 1 year warranty and O2 won't touch it. I either need to dish out £139 for a refurbed replacement from Apple or live with a handset that I cannot use that I am st...

Resolved! Help I'm moving to Spain

Hello, I am moving to Spain on September 1st for 9 months but my contract runs till 22nd December 2013. Does anyone know if I can pause/end my contract early? Also is there anyway I can change it to make Spain my 'home country' and carry on the contr...

Topping up with a touch screen phone with a voucher

Not sure if this has already been mentioned.How about when you buy a top up voucher, it has the code, but also has a qr code, so you scan the code instead of typing it in?No more input errors. Just as quick as using the last 4 digits of your debit/cr...

Resolved! taking a contract out

i tried taking a contract out on an iphone 5 and got declined because i didnt provide the right id. i dont have a second debit/credit card to provide but have provided my passport and drivers license what can i do?

best tarrif for me?

HI... I have been using o2 unlimited international sim since september 2012, i get 50 mb data when i top up £10. I thought all pay as you go were suppose to have increasing data plans and I am confused. I make ocasional international calls and need m...

O2

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