Solved: Re: Voicemail

Petcha · ‎03-12-2020

Good morning when I leave a voicemail if I stop talking it says voicemail deposited and it cuts off. If i stop speaking for about 3 seconds how can i stop this from happening

MI5 · ‎03-12-2020

@Petcha

It has been implemented on other networks for a while so O2 must have just updated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎03-12-2020

@Petcha

You must keep talking.

If the system detects a pause in sound it thinks the message is complete and will stop recording.

This is to prevent users from receiving long blank messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Petcha · ‎03-12-2020

Ok this seems strange as my son stutters and it keeps cutting him off only as from yesterday as this has never done this before

MI5 · ‎03-12-2020

@Petcha

It has been implemented on other networks for a while so O2 must have just updated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Petcha · ‎03-12-2020

Ok thankyou

MI5 · ‎03-12-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nick_selkent · ‎04-12-2020

O2 have a new voicemail system. Nearly all the options are the same though but I guess it was to do with the previous system being in use since BT Cellnet days with bits added on over the years when Voicemail 902(advanced voicemail) was scrapped

O2

Voicemail

Upgraded to existing O2 number to sim only

End of contact

Account issues

Keep old Phone number

Need PUK code