on 24-09-2020 15:26
I have a default on my record from 4-5 years ago with o2. The debt is currently unsatisfied and is holding up my mortgage application; the lender has said they will approve the lending on the property if i settle the debt and obtain a transunion report reflecting this.
I've emailed the credit referrals email address but appreciate they are probably working with limited capacity with everything going on and this is rather time sensitive so i was hoping someone may have some further insight here.
How can i go about settling this payment? Is it possible for o2 to expedite the reporting of this defaulted account as satisfied/settled so i can obtain the report from Transunion and get the purchase of the property sorted? Any idea how quickly this can be done?
Thanks in advance for any assitance/guidance - any other thoughts welcomed too!
on 24-09-2020 15:43
I'll tag in @O2Richard or @O2Waqas to see if they can help...
on 24-09-2020 16:23
@MI5 Thank you for the tag,
@Wolfie_02 I will send you a private message so we can discuss this further.
Thanks
Waqas