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Incorrect default payment

Fouad
Level 1: Joiner
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on ‎14-07-2023 09:57

on ‎14-07-2023 09:57

There is a default payment just now showing on my credit report, it's backdated to November 2017, I am sure it's wrong, please I need an urgent help.
could anyone please help me?
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Enlli
Level 69: Guiding Light
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on ‎14-07-2023 10:32

on ‎14-07-2023 10:32

@O2Georgina is on this morning.

Can you help @Fouad please.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Breanna
Former Staff
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on ‎17-07-2023 10:50

on ‎17-07-2023 10:50

@Fouad 

Your best option will be to contact the Credit File Referrals team. Their contact details are below: 

 

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

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