Upgrading via 3rd Party

[Anonymous]

Hi,

I'm coming to the end of my Pay Monthly contract.

The offers to upgrade directly through O2 are not as good as via 3rd party retailers and much less value than obtaining a new O2 contract via a 3rd party retailer - £150 cheaper over 24 months.

To go the new contract route and keep my current mobile number I've done some looking around and think I would have to cancel my current contract, get a Pay as You go sim (from a different network) and port (PAC) my mobile number across to that sim.  Then do the same again when I change back to a new O2 contract via a 3rd party retailer.

This seems long winded and I imagine is the way the mobile phone business is setup generally to dissuade people from getting the absolute best value for money.  Does anyone have any experience of doing the above?  Are there clashes with re-establishing your online O2 details?  I.e. your same email address not being able to be used with the "new" O2 account?

Any advice welcome.

Ta

[MI5 · Accepted solution]

No need for that.
Just take your new contract and then call O2 CS on 202 to transfer your number to new contract.
This will end your old one and generate the final bill, but it will mean you have 2 bills in that month.

[gmarkj]

One point to note - the number transfer won't happen if you have a balance left on a device plan (if on refresh)

[Anonymous]

Thanks for the response.

Appreciated

[Anonymous]

Thanks for the response.

In that case I'll wait until the device plan is completed and then kick things off.

Cheers.

[gmarkj]

Again if you are on refresh you don't have to wait (if you don't want to) as you just have to pay off whatever is left.
If not on refresh then you would need to pay your normal monthly amount multiplied by the number of months left (eg, £31 per month x 2 months left = £62 to pay).

[MI5]

They are on refresh.