Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Roaming USA

HiDo you have to pay to RECIEVE messages (& calls) in the US?Thanks

Resolved! Itemised bills?

Hi, I am trying to access numbers I have called/texted over a month ago but cannot seem to find them. I can only get access to my 'latest' bill as itemised. I need to access numbers I have called/text for the last six months if possible. Can anyone g...

Resolved! IMMEDIATE PAYMENT letter recieved

Hi guysso i had 2 O2 refresh contracts in my name. one for me and one for my girlfriendMy girlfriends device plan was payed off about a month ago and then the airtime plan was cancelled and all remaining payments were made. I pay for my phone monthly...

Resolved! Where is my new SIM card

I ordered a new SIM on Monday as I lost my phone. It hasnt arrived yet. When can I expect it?

Resolved! smashed phone.

I got a Samsung Galaxy s6 on contract a few weeks ago, I dropped it a few days ago, the screen is all smashed and it doesn't turn on. I don't have insurance but someone has told me some do a free one year warranty so I don't have to pay to get it fix...

Resolved! Data bolt on

I would like to purchase a bolt on for additional data for this month only, I need to check that I won't be charged for additional data another month

Resolved! is this fair?

I already have a contract with o2 which i pay every month. I applied for a contract as an additional line and went through the process online. I then recieved a confirmation email along with 3 'legal document emails'One was the credit agreement showi...

Resolved! i phone 7plus

how long does it take for delivery...for iphone 7plus ..... as i have not heard from anyone from o2 for a couple of days.............

Resolved! Data limit

I was sent a near limit warning for data when i know i have more than i can ever use. I went onto O2 to find out why and service is down aparently??? Is there something your not willing to tell me???

Resolved! Upgrading via 3rd Party

Hi, I'm coming to the end of my Pay Monthly contract.The offers to upgrade directly through O2 are not as good as via 3rd party retailers and much less value than obtaining a new O2 contract via a 3rd party retailer - £150 cheaper over 24 months. To ...

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