on 11-09-2023 04:13
Hello,
I would like to upgrade my phone for the iPhone 14 Pro. I have approximately 3 months left in my current contract so I would be upgrading earlier. I would like to pay off the remainder of the contract and upgrade.
Is it possible to have the upstaged phone delivered to my home address or do I need to go to the store to pick it up in person?
Thank you
Stephen
on 11-09-2023 04:35
on 11-09-2023 04:35
@S-1 This is not O2. This is a customer community. You can see what your upgrade options are on your MY02 page, or speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)