on 14-05-2025 11:16
My pay monthly contract is coming to an end and I wish to keep my phone and number and just switch to a Sim only deal
I've found a real on uswitch which is better than what the O2 portal is offering
How do these upgrades work..is everything just transferred automatically from old to new cobtri?
Solved! Go to Solution.
14-05-2025 11:21 - edited 14-05-2025 11:23
14-05-2025 11:21 - edited 14-05-2025 11:23
Select the deal you want on USwitch
You will then be taken to an O2 portal.
Select existing customer
Select Upgrade
There will be a quick credit check after which everything will change over
Same payment date etc.
on 14-05-2025 11:17
..old to new contract and 🫣
14-05-2025 11:21 - edited 14-05-2025 11:23
14-05-2025 11:21 - edited 14-05-2025 11:23
Select the deal you want on USwitch
You will then be taken to an O2 portal.
Select existing customer
Select Upgrade
There will be a quick credit check after which everything will change over
Same payment date etc.
on 14-05-2025 11:47
When you are going through the deal on O2 via USwitch
Save yourself a lot of grief by selecting UPGRADE but also elect to keep your present sim
Otherwise O2 will immediately disconnect your present sim and you will be without a working phone until a new sim arrives
Your My O2 will update to the new tariff within hours and you may find you are due some credit as there will be a difference in cost and your next bill will be worked out pro rata for the following month
on 14-05-2025 11:59
on 14-05-2025 11:59
Spot on... thanks
on 16-05-2025 15:33
Hope this is OK to ask here;
I have 4 numbers under my O2 account:
Mine
x3 children
Would O2 allow me to upgrade all the numbers? Or just one?
Reason I ask, is USwitch have an offer on for 32GB of data for £8 per month.
This would reduce my overall monthly costs.
PS: All device plans are paid off
on 16-05-2025 15:36
on 16-05-2025 15:36
As many as you wish.
Just do one at a time, but as credit checks will be required, you may have to just do one per month as the system will automatically reject if you try to do too many checks in a short period of time.
on 16-05-2025 15:38
on 16-05-2025 15:38
Thank you!
on 16-05-2025 15:56
1 more quick question though;
Do you think it'll be better to upgrade direct with O2 or use USwitch?
O2 - £49 pm / 36 months / 25 GB
US - £43 pm / 24 months / 400 GB
on 16-05-2025 16:00
USwitch every time mate if it's sim only you want