Solved: Re: Upfront cost

Sara25 · ‎22-12-2020

I just cancelled my upgrade order so i can get a different colour that is in stock, will i get my upfront cost refunded ?

MI5 · ‎22-12-2020

@Sara25

You will but it could take 2 to 3 weeks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-12-2020

@Sara25

You will but it could take 2 to 3 weeks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sara25 · ‎22-12-2020

Thank you so much!

MI5 · ‎22-12-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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