Solved: Unused data

Vanbee · ‎04-06-2021

Why isn’t unused data rolled over into the next month’s usage - as with other providers?

MI5 · ‎07-06-2021

If you are on PAYG your data will roll over provided you renew your bundle on your anniversary date each month and not change tariff.

T&C's and help here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(MobileBro...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-06-2021

Data rollover is available on PAYG tariffs but it's purely a business decision by the networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Vanbee · ‎07-06-2021

I thought I was on a PAYG tarrif. All too confusing.

MI5 · ‎07-06-2021

@Vanbee

If you are on PAYG your data will roll over provided you renew your bundle on your anniversary date each month and not change tariff.

T&C's and help here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(MobileBro...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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