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on 10-12-2021 23:01
I've had to get a replacement phone while my o2 phone gets fixed. The trouble is my new phone seems to not accept my o2 sim as its an ex phone. Its asking for a sim lock code I've entered my imei number but not accepted can anyone help as I need my phone on please.
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on 10-12-2021 23:17
If it's network locked you need to find out which network and request the unlock from them
There will be an online form on their website
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on 10-12-2021 23:17
If it's network locked you need to find out which network and request the unlock from them
There will be an online form on their website
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on 10-12-2021 23:24
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on 10-12-2021 23:24
It's locked to ee its just a cheap phone £30 but can't really wait till tomorrow to unlock it
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on 10-12-2021 23:43
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on 10-12-2021 23:43
You need to speak to ee.
There's nothing O2 can do with it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 10-12-2021 23:43
I'm sorry but O2 won't be unable to unlock it
It has to be done by the parent network unless you use a local phone shop
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11-12-2021 01:17 - edited 11-12-2021 01:18
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11-12-2021 01:17 - edited 11-12-2021 01:18
@Amyc You aren't going to get anything done about your phone from any network at the late hour you first posted. If you need to make calls, download Skype and buy a small amount of credit to make calls:
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

