Can someone please help me. I ordered an unlimited sim, when I checked my account it stated I had a favourite places sim, something I had no Idea about. I called to change it to unlimited but got no response when I was told I would receive a text. I wanted to pay 15 pounds for the unlimited calls and texts but chose to put 10 quid on as I needed to make a call but did not want to waste an extra 5 pounds when still hoping I could resolve the issue. After making the call then checking my account, it has now changed to unlimited. The ovious problem is that I have only topped up ten pounds which will not enable the unlimited calls. Can I add another 5 pounds and get the calls?
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