It same issue as many posts today there was an unexpected order number that adds Overage Allowance Charges for Call, SMS, MMS, International Text, Voicemail.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
For those that received the message regarding the overage allowance charges, O2 have let us know that this is a legitimate message issued as a billing correction. The details can be viewed in My O2 as well.
Others may have gotten a notification about a new order placement--that one is an error and O2 are investigating why it happened.
