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Unbilled amount

Sabahsaleh
Level 1: Joiner
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I paid 24.16 for my bill, but it said I have a unbilled amount of 65p. I paid the 65p however it keeps repeating and I have to keep paying 65p even though I’ve already paid.

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madasaf1sh
Level 78: King of Kings
  • 12189 Posts
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@Sabahsaleh 

 

It wont remove until your next bill is generated, hence it says it is unbilled. There is nothing you can do or o2 can do to remove it, as it will drop into your next bill, and show a credit of 65p (why you couldn't wait till your next bill is your prerogative).

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12189 Posts
  • 70 Topics
  • 3247 Solutions
Registered:

@Sabahsaleh 

 

It wont remove until your next bill is generated, hence it says it is unbilled. There is nothing you can do or o2 can do to remove it, as it will drop into your next bill, and show a credit of 65p (why you couldn't wait till your next bill is your prerogative).

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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