Unable to send text after unlocking iPhone from EE... - Page 2

Tabs · ‎14-03-2021

I have been given an iPhone 7 Plus which was locked to EE but is now unlocked. I put in my new o2 sim everything works except I can’t send normal text messages and also when I downloaded whats app it tells my contacts that I am not on what’s app? I think there is something wrong with the internal settings in the phone not changing to o2 properly from EE?

Tabs · ‎15-03-2021

Yes wifi calling was already off I also tried with my wifi turned off also. This problem is a nightmare! Any other ideas please?

MI5 · ‎15-03-2021

I'm out of ideas.

@O2Georgina can you think of anything?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Georgina · ‎15-03-2021

Thanks for the tag @MI5

@Tabs i will send you a private message now

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