Solved: Turn cap off

Amyl · ‎04-01-2020

How do I turn the cap off?

jonsie · ‎04-01-2020

https://www.o2.co.uk/help/account-and-billing/spend-cap

There are a number of things you can do:

Increase your Spend Cap by calling 202 free from your O2 phone, or contacting us through Live Chat.
Remove your Spend Cap by calling us on 202 free from your O2 phone, or contacting us through Live Chat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎04-01-2020

https://www.o2.co.uk/help/account-and-billing/spend-cap

There are a number of things you can do:

Increase your Spend Cap by calling 202 free from your O2 phone, or contacting us through Live Chat.
Remove your Spend Cap by calling us on 202 free from your O2 phone, or contacting us through Live Chat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎04-01-2020

Community guide @Amyl

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎07-01-2020

Hi @Amyl , welcome to our community! I hope you got all the information you needed from the above replies from @jonsie and @MI5, but if you have any additional questions, let us know at any point.

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