TrimXS

[Cassma]

Hi everyone i received a text message from this company Trim saying the following: FreeMsg: Welcome! Get trim @ http://trimxs.co U have joined for £3.00 a week. Your first 24 hrs are free. To cancel text 'Stop trim' to 83463 Help? 03300538768

I have tried sending stop trim to 83463 but text message is coming back undelivered pls try again which I have done several times. Please advise me what to do next because I never subscribed to anything on this site. Many thanks in advance Cassma

[Anonymous]

Hi @Cassma you need to read this link & follow the advice 

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[Cleoriff · Accepted solution]

@Cassma

Trim XS is a fitness company

Details here

http://www.trimxs.co/home/login

You will need to login to get their contact details. Once you have done that ask to be unsubscribed and refunded any money they have taken from you.

You need to contact customer services https://www.o2.co.uk/contactus  and ask for the following bars to be placed on your account (these bars will stop you being scammed again)

*Bar all Direct to Bill Debits 

*Premium bar placed on your account

Another helpful site to contact is https://payforitsucks.co.uk/. Specifically aimed to help people who have been scammed by these fraudsters.

Best of luck and welcome to the forum

[Bambino]

@Cassma You can report it here too: https://psauthority.org.uk/

[jonsie]

Another different scam, probably run from someone's d dingy backroom in outer Mongolia! Really sickening for all victims. Again, O2, we want 2-step authorisation for charge to mobile scams!

[Cassma]

Noted and many thanks for your advice

[Cassma]

Noted..! Thank you!

[Jack3]

Text to 65222 STOP to stop service.go on there webside fill the form.at the form message boxf write them you never agree terms and conditions for the service and you want refund if they refuse ask for referance number and tell them you gonna take them small claim court.if they still not gonna pay call vodafone give them referance number to claim half of your money from vodafone.and if you can do it take them to small claim court then this robers can't rob any one elss