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Trade in old device

Paula8
Level 1: Joiner
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on ‎20-09-2023 21:17

on ‎20-09-2023 21:17

Anyone know how I trade in my old device? It was part of my upgrade plan to send my old one back and get money off the amount for the new phone...but I've not been told how...

Thank you slight_smile

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MI5
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on ‎20-09-2023 21:18

on ‎20-09-2023 21:18

@Paula8 

O2 Recycle | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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on ‎21-09-2023 09:56

on ‎21-09-2023 09:56

You might also want to visit a local shop like CEX, as o2 recycle have a dubious reputation for grading phones @Paula8 - at least if you do it in person you can make a decision and argue your case...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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