Top up

[Matthew15]

Hello, I topped up £10 for my rolling plan and you took payment and having tipped me up 

[pgn · Accepted solution]

Rolling Plan top ups must be taken by O2 from the registered card, @Matthew15 - topping up does not apply to Rolling Plan PAYG tariff - see here:

https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions - the post below explains further:

https://community.o2.co.uk/t5/Pay-Monthly/Rolling-plan/m-p/1724055/highlight/true#M276522

Good luck!

[Oxonian]

@Matthew15 

If you have already topped-up your PAYG "account", you can utilise your credit by switching to a Big Bundle in MyO2 :-

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles