Time length to talk to customer services

Anonymous · ‎11-04-2015

What customer services, 3/4 of an hour waiting so far for an advisor to answer, quite happy to take the montly payment, what about an adequate service for it, should be 5 minutes max to answer a call.

MI5 · ‎18-11-2015

Someone at o2 needs to read it and act tho!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎18-11-2015

@MI5 wrote:
Someone at o2 needs to read it and act tho!

True...but you see that pink pig flying overhead?

Veritas Numquam Perit

MI5 · ‎18-11-2015

Maybe @Toby can feed it back?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎19-11-2015

I'm not sure what good that will do. Not enough staff die to cutbacks...simple as...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎19-11-2015

I would "presume" o2 would want to hear customer feedback...?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-11-2015

I'm fairly sure they will be aware of customer dissatisfaction of waiting times.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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