Last week on my way to work I got a call from someone at o2
He had an Irish accent and was speaking insanely fast and kept repeating everything.
He told me I was on unlimited texts and minutes with 1gb data. Which is fine for me
He then said that I could have 3gb data instead of the 1gb and it wouldn't cost any more or extend my contract.
So I said that was fine. He said it would take place from the next day.
I just had a look at my o2 to see that the 3gb tariff takes effect my next billing date in September and it's 2 pounds more expensive!!
Needless to say I've cancelled the so called free tariff upgrade and feel a bit misled.
Good job I checked before September.
Is this a common occurrence?
