Switching to Pay as you go

[Anonymous]

Hi

My contract is coming to an end on 7th December after 12 months. I don't have the same requirement for a phone and would like to switch to Pay as you go to keep my number. Can someone tell me how I do this? Do I need a SIM change? Can I do this online or over the phone or do I absolutely have to go into a shop?

Is any notice reuqired that I do not want to continue on Bill pay or can I just swap on the day I am no longer in contract, 7th Dec

thanks!

rejoyce

[perksie]

Just use "Contact us" at the bottom of the page and give 30 days notice and tell them you want to move to Pay and Go.

[Anonymous]

This does not seem to be correct information. I chatted with an advisor and he said that I just need a PAYG SIM and I could contact them at the end of my contract and the switch would take 24hours. I asked if any notice was required and he said "No". I took a transcript of the chat.

[Anonymous]

30 data notice is if your ending your contract I believe.

When your close to the contract ending I would go into your local 02 shop and
Pick up a payg sim and ask them to perform the sim swap for you.

They will need to amend your details and speak to you about their available payg tariffs.