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Staying on current monthly Airtime Plan

87star
Level 1: Joiner
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I have received a text to say that I am currently out of my minimum contract term and could move to another tariff. Having looked at the options available I just want to choose to stay on the same tariff I currently use. Do I have to do anything?

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MI5
Level 94: Supreme
  • 150826 Posts
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@87star 

Nothing will change unless you make a change, so to stay as you are, do nothing.

Do check uswitch through, as they may save you a lot of money.

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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1 REPLY 1

MI5
Level 94: Supreme
  • 150826 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@87star 

Nothing will change unless you make a change, so to stay as you are, do nothing.

Do check uswitch through, as they may save you a lot of money.

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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