17-07-2024 09:52
I have received a text to say that I am currently out of my minimum contract term and could move to another tariff. Having looked at the options available I just want to choose to stay on the same tariff I currently use. Do I have to do anything?
Solved! Go to Solution.
17-07-2024 10:04
Nothing will change unless you make a change, so to stay as you are, do nothing.
Do check uswitch through, as they may save you a lot of money.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
17-07-2024 10:04
Nothing will change unless you make a change, so to stay as you are, do nothing.
Do check uswitch through, as they may save you a lot of money.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+