Site not working only on O2

Tristan1 · ‎19-04-2021

Hi,

Am trying to access my work website on 3G and 4G networks but site fails to load. Site is https://fourquant.com

The error only happens on O2 is fine on EE and Vodafone

Can anyone shed some light.

Many thanks

Tristan

Cleoriff · ‎19-04-2021

@Tristan1

Check here https://status.o2.co.uk/

Veritas Numquam Perit

madasaf1sh · ‎19-04-2021

@Tristan1

It could be a block on the site from specific IP ranges, i would contact FourQuant and ask them why they are blocking o2's ip ranges.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Tristan1 · ‎20-04-2021

Hi,

Nothing at all blocked for the website, unrestricted access to port 443

Seems like the block is happening at o2 data side

MI5 · ‎20-04-2021

@Tristan1

May not be related, but have you still got age restriction on?

Guide: O2 Age restriction

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tristan1 · ‎20-04-2021

Thanks MI5, no not got age restriction on either ( I would get a blocked error if it was age). Doesnt connect to the site at all.

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