Solved: Sim swaps slower now?

paulbacon · ‎30-08-2022

I know they says 24hrs, but whenever i do it in store its changed over by the time i leave

4hrs after getting new phone and still not swapped over

MI5 · ‎30-08-2022

There has been some delays lately, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to check it's going through OK.
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎30-08-2022

@paulbacon

There has been some delays lately, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to check it's going through OK.
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

paulbacon · ‎30-08-2022

Thank you, as if by magic soon as you reply it swaps over. Now the fun tasks of setting everything up

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