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Sim only deals for the phone

YKSK
Level 1: Joiner
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I’m considering this plan -

Sim only deals for the phone

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

At the bottom of the list there is plan

1GB DATA

Unlimited minutes and texts

12 months Airtime Plan

£12.00* MONTHLY

 

I've always used PAYG so I'm ignorant on monthly plan. 

My question is - 

It says ‘Unlimited minutes and texts', but there is a price table of ‘Charges outside your allowance’

When does ‘outside allowance’ trigger?  Is the plan supposed to be ‘Unlimited’?

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gmarkj
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So the minutes and texts are unlimited to landline numbers starting 01, 02 and 03 and to normal mobile numbers @YKSK.

Charges outside your allowance will kick in if you call/message an international number, or some 08 numbers (084/087) or 09.

There is a community guide for what is included in your allowances below. You will need to click "view in shop" after clicking the link below.

Guide: Your Allowances - what is and isn't included 

Guide: Help make your data allowance last  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 53: Renowned
  • 7713 Posts
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  • 425 Solutions
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So the minutes and texts are unlimited to landline numbers starting 01, 02 and 03 and to normal mobile numbers @YKSK.

Charges outside your allowance will kick in if you call/message an international number, or some 08 numbers (084/087) or 09.

There is a community guide for what is included in your allowances below. You will need to click "view in shop" after clicking the link below.

Guide: Your Allowances - what is and isn't included 

Guide: Help make your data allowance last  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

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jonsie
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You would be better staying on a 10 pound big bundle on payandgo

7 GB for less money and still unlimited minutes and texts

The monthly deal is truly awful

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