03-10-2023 10:16
I joined O2 2 years ago on a Sim only contract, then 12 months I took a Galaxy watch out on device plan with an esim plan. I have just tried to get a PAC code to leave o2 on my original sim only plan but leave my watch and esim plan in place, they have said the esim is link to my main Sim only contract so if I leave the sim only contract I would have to pay the device plan off as well, why cant I just leave the esim and watch plan in place.
Solved! Go to Solution.
03-10-2023 10:33
Unfortunately it's how o2 have written the terms and conditions @GrahamBev
Someone else was asking the other day and the relevant part was linked - i'll see if I can find it...
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03-10-2023 10:33
Unfortunately it's how o2 have written the terms and conditions @GrahamBev
Someone else was asking the other day and the relevant part was linked - i'll see if I can find it...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here