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Sim Only Upgrade to non refresh contract

Anonymous
Not applicable

Hi everyone, just wondered if anyone could advise on this before I call o2

 

I'm on a 12 month sim only contract and was told because of my credit score, I had to keep my sim only contract for 6 months before I could upgrade.

 

The 6 months is now up and would like to upgrade, however I don't really want to be credit checked again as I've worked hard to improve my score and I understand I'll be credit checked for the refresh part.

 

Add to that I've seen a deal with carphonewarehouse which is much cheaper on a non refresh tariff.

 

My question is that because i'm on a 12 month sim only, where I can upgrade after 6 months, does this mean I have to upgrade through o2, or can I go to a 3rd party store and upgrade where the tariff is £14 a month cheaper than o2 and saving £60 on the upfront cost of the phone

 

Thanks in advance

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MI5
Level 94: Supreme
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You have to upgrade through o2 to do it early or pay off the remaining 6 months.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
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  • 27490 Solutions
Registered:
You have to upgrade through o2 to do it early or pay off the remaining 6 months.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Wa10
Level 19: Quirky
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Full terms and conditions here @Anonymous for the early upgrade to Refresh promotion. https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-conditions 

 

As @MI5 rightly says, this is only available directly with O2 as it's for upgrades to Refresh only, which CPW and other retailers don't offer.

 

There was some discussion regarding the credit check requirement a while ago, as the terms and conditions do specifically allow for a check to be carried out ("subject to credit status") however the experience of a lot of customers was that no additional search was carried out when they upgraded. 

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
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