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Signal Issues, 4G poor service, unable to make calls

Anonymous
Not applicable

on ‎02-07-2015 17:02

on ‎02-07-2015 17:02

Hi All,

 

i'm having issues where by my phone connects to 4G in some non-4G areas and I can't make calls and texts or occasionally can make and receive calls but the quaility is awful. The data is also none exsist when the phone locks to 4G.

 

Is anyone else having this issue? i'm just wanting to know how many others are facing the same issues.

 

I've proved to o2 its not a phone faulty also but they not helping me in any way.

 

thanks

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MI5
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In response to Anonymous
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on ‎08-12-2015 13:58

on ‎08-12-2015 13:58

Sounds like your phone isn't switching between 3g and 4g correctly.
3g should always be there as a fallback, unless you have it turned off, automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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