on 03-04-2021 12:00
Solved! Go to Solution.
on 03-04-2021 12:17
Do you meet the following criteria?
https://www.o2.co.uk/sharer-plans
If so then you need to call O2
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 03-04-2021 12:17
Do you meet the following criteria?
https://www.o2.co.uk/sharer-plans
If so then you need to call O2
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 03-04-2021 12:59
on 03-04-2021 12:59
The other phones that you want to share with need to be on a specific tariff.
This can only be done by upgrading or recontracting, which will mean having to pay off what is owed on those contracts and start a new one.
Details here Guide: How to Share Data on O2